The key to customer loyalty is your "Net Promoter Score" (the percentage of customers who'd recommend you minus the percentage of those who wouldn't). What's yours? You really need to know!
Not only can our Customer Experience Guru find out for you by gathering gold dust with his Customer Surveys; he can identify which aspects of your product or service have the biggest influence on your Net Promoter Score, using his statistical smelter.
Then you'll know how to boost your business most effectively; what to focus on for fast results! It's so simple and powerful it's beautiful.
A free consultation with Shield's Customer Experience Guru will give you: